Returns

HOW TO RETURN

Heat Experience does not cover the cost of returning / changing sizes.

  1. Fill out the return form that came with your order confirmation. You can also download the form HERE. Enter the reason for return and which items you return.
  2. Put the items you are returning and the return form in original packaging with all labels hanging attached. Do not tape or write directly on the product packaging.
  3. Send package to:

Logsta Germany GmbH,
c/o Heatexperience
Elbestraße 2
84453 Mühldorf
Germany

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