Product designer Rasmus Fannemel gives a brief introduction to the use of the product.
Do you want more information?SEE THE user manual HERE!
// Frequently asked questions about Warm Sweater with Hood:
The product will not turn on, what do I do?
- Make sure the battery is fully charged (Illuminates green light on charger).
- Make sure that the plug in the product is connected to the battery and that it is properly seated.
- Hold down the button for at least 5 seconds.
What happens if something goes wrong with the product?
With us, you have a two-year guarantee on all products. Should something happen, we repair or replace the product. We also sell separate batteries for the sweater, so if the battery is widely used and ripe for replacement, you can buy a new battery for your vest.
Where are the heating elements located?
The heating elements on the sweater are located on the chest, at the back in the middle of the back. It also has individually controlled heating elements over the hands.
Can the sweater withstand getting wet?
Yes, there is no danger if the sweater gets wet. We do not recommend using the sweater if the battery is exposed to water. If the weather is bad, we still recommend wearing the sweater under a waterproof jacket.
Can the product be washed in a washing machine?
Yes, the product can be washed in a washing machine. Remember to remove the battery and close all zippers. We recommend 30 ° fine wash. Follow the washing instructions in the garment. Make sure the plug in the product is dry before connecting the battery.
How long does it take to charge the batteries?
If you use the included wall charger, the battery in the sweater is charged from empty to full in approx. 4 hours.
What happens to the battery if it is exposed to cold?
Li-ion batteries drain faster if stored in a cold environment. We have placed the battery inside the sweater and close to the body so that it is not exposed to severe cold during use. In this way, the battery life lasts as normal, even when it is very cold outside.
How do you experience the fit of the hoodie?
We have used a European size guide which means that sizes are perceived as normal. If you use size medium from other Norwegian suppliers of outdoor clothing, we recommend size M / L. If the sweater does not fit, it can be changed to another size, but you must cover shipping costs yourself.
How long does the heat last?
Heat Experience heating vest has 3 different heat levels, the lowest level is most used and keeps the heat for 8 hours with a fully charged battery. We recommend using the highest level only for short periods to dry the innermost layer or raise the body temperature, this level level warms for 4 hours. Perceived usage time is often longer than 8 hours as you generally do not use the heat when you are active.
- Carbon fiber heating element on the front, back and individually controlled heating zones over the hands
- Choose between 3 different heat levels
- Breathable and moisture-transporting materials
- Up to 8 hours battery life
- Can be washed in a washing machine
- Low profile seams
- Rechargeable 7.4V 6000 mAh li-ion polymer battery
- Charging time: 4 hours in socket
- Charging time: 2.5 hours with car charger (optional)
- YKK zippers
- Comes with 2 years warranty
// Didn’t you find the answer to your question?CONTACT US HERE!