HeatX products with app-controlled heat adjustment

Take Full Control of Your Warmth with the Heat Experience App

The HeatX app gives you complete control over the warmth of your battery-powered heated garments, right from your phone you can customize the heat exactly to your liking. Here’s how to make the most of your heated apparel.

Quick Overview of the App

The HeatX app is designed for a simple and user-friendly experience. It provides a clear overview of all your connected products, allowing you to adjust heat levels with just a tap. The app also displays battery status, so you’ll always know when it’s time to recharge. Its intuitive interface makes it quick to connect new products via Bluetooth, ensuring you stay comfortable and warm at all times.

Advanced Temperature Regulation for Garments

With your 9V garments, you can take temperature control to the next level. The app allows you to fine-tune the heat and set an exact level. Thanks to the smart thermostat function, the garment will automatically maintain the selected temperature, whether you’re active and generating body heat or sitting still in the cold. This ensures consistent warmth and efficient battery use, extending battery life. You can adjust the temperature between approximately 20°C and 50°C for optimal comfort.

Full Flexibility for Heated Insoles – No Remote Needed

Your heated insoles connect directly to the app, so you no longer need to rely on a remote control. With everything on your phone, you can quickly adjust the heat for each foot individually. This provides maximum flexibility and ensures that your feet stay comfortably warm all day.

Getting Started with the App

Here’s how to quickly set up the app and start customizing the warmth of your gear:
 

1. Download: Find the app “Heat Experience – Remote” on Google Play (Android) or the App Store (iOS). You can also scan the QR code or go to heatexperience.app to download the app.
2. Permissions: Remember to enable location sharing on your phone. This is necessary for the app to function, but rest assured, no personal data will be collected or stored.
3. Connect: Activate Bluetooth on your phone and follow the instructions in the app to connect your garment or insoles. For the insoles, press and hold the button for 5 seconds to activate the wireless signals for the first time.

Heat Experience – APP

Privacy Policy

Heatexp AS built the Heat Experience – Remote app as a Free app. This SERVICE is provided by Heatexp AS at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Heat Experience – Remote unless otherwise defined in this Privacy Policy.
 

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

• Google Play Services
   

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
 

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
 

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
 

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
 

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-09-17

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.
 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at kundeservice@heatexperience.no.