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SEE THE user manual HERE!

// Frequently asked questions about Grid Fleece Sweater:

The product will not turn on, what do I do?

1. Make sure the battery is fully charged (Illuminates green light on charger).
2. Make sure that the plug in the product is connected to the battery and that it is properly seated.
3. Hold down the button for at least 5 seconds.

What happens if something goes wrong with the product?
With us, you have a two-year guarantee on all products. Should something happen, we repair or replace the product. We also sell separate batteries for the heating sweater, so if the battery is widely used and ripe for replacement, you can buy a new battery for your vest.

Where are the heating elements located?
The heating elements on the sweater are located on the chest, at the back in the middle of the back.

Can the sweater withstand getting wet?
Yes, there is no danger if the sweater gets wet. We do not recommend using the sweater if the battery is exposed to water. In bad weather, we still recommend wearing the sweater under a waterproof jacket.

Can the product be washed in a washing machine?
Yes, the product can be washed in a washing machine. Remember to remove the battery and close all zippers. We recommend a 30 ° fine wash. Follow the washing instructions in the garment. Make sure the plug in the product is dry before connecting the battery.

How long does it take to charge the batteries?
If you use the included wall charger, the battery in the sweater is charged from empty to full in approx. 4 hours.

What happens to the battery if it is exposed to the cold?
Li-ion batteries drain faster if stored in a cold environment. We have placed the battery inside the sweater and close to the body so that it is not exposed to severe cold during use. In this way, the battery life lasts as normal, even when it is freezing outside.

How are the sizes of the sweater experienced?
We have used a European size guide which means that sizes are perceived as normal. If you use size medium from other Norwegian suppliers of outdoor clothing, we recommend size M / L. If the sweater does not fit, it can be changed to another size, but you must cover shipping costs yourself.

How long does the heat last?
Heat Experience heating vest has three different heat levels. The lowest level is most used and keeps the heat for 10 hours with a fully charged battery. We recommend using the highest level only for short periods to dry the innermost layer or raise the body temperature; this level warms for 5 hours. Perceived usage time is often longer than 10 hours as you generally do not use the heat when you are active.

Specifications:

• Carbon fiber heating element on the front and back
• “Raglan sleeves” and 4-way stretch waffle fleece materials. Ensures mobility and comfort
• Choose between 3 different heat levels
• Breathable and moisture-transporting materials
• Up to 10 hours battery life
• It can be washed in a washing machine
• Low profile seams
• Rechargeable 7.4V 6000 mAh li-ion polymer battery
• Charging time: 4 hours in a socket
• YKK zippers
• It comes with 2 years warranty

 

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