User Manuals
Every Heat Experience product comes with a user manual in the box to help you get started quickly. For added convenience, we’ve made all manuals available digitally, ready for download in PDF format. Here, you’ll find all our user manuals in one place, available in every language where our products are sold. Click the link below for easy access to the right manual and get the most out of your Heat Experience product!
FAQ
You contact us through e-mail, chat, contact form or phone. We need you to take a picture of what`s wrong with the garment and send to us with an explanation. and we`ll change your whole garment, cover your local tailor bill or change parts of the garment (ex.the battery).
They are produced in a factory in Hong Kong with many years experience of producing heated garments.
Yes. You would need to remove the battery and wash on 30 degrees maximum. Decrease centrifugation to a maximum of 800 RPM and do not tumble dry. It is all explained in the label.
Yes. The batteries are wrapped in a cold resistant material and placed close to the body so they will stay reliable in cold weather conditions.
No. The carbon threads that produce the heat is wrapped in a fire proof material.