APP Controlled Heated Insoles

Product designer Rasmus Fannemel gives a brief introduction to the use of the product.

// Wondering where to find APP for your soles:

Download the APP here!

Do you want more information?

SEE THE user manual HERE!

// Frequently asked questions about APP Controlled Insoles:

Do you have problems with your insole?

Test these steps:

  1. Disconnect the soles of the APP.
  2. Delete APP
  3. Download and install the latest version of the APP
  4. Reconnect the soles
  5. Test the soles

Did it not work? Try resetting the sole:

  1. Charge the insole for about 20 minutes
  2. Disconnect quickly and connect the charging cable. This should reset the sole. If successful, the flashing light should stop, and the red light should illuminate as when normally charging.

If it does not work the first time, try repeating step 2 a couple of times.

How long do the batteries in the insoles last?

A fully charged battery lasts for 3 – 7 hours, depending on the heat level used.

Do you experience shorter life on the soles?

Test the service life by doing the following:

  1. Fully charge the soles
  2. Turn them on using the button on the side
  3. Put them on the red level
  4. Set a timer of 30 min
  5. Put them at room temperature
  6. After 30 min check if they are still on and lit red. Feel if you feel physical heat from the sole of the tip.
  7. Set a timer of 2h30min.
  8. Check if they are still on and lit red. Feel if you feel physical heat from the sole of the tip.

Are the batteries affected by cold?

Yes, Lithium-ion batteries are affected by the cold. If the soles are left in the cold (e.g., if you do not use the shoes and put them away outside), it can affect the battery life.

Do the soles fit in all types of shoes?

The soles take up little space but fit most casual shoes. It is an advantage if the original sole in the shoes can be removed.

Where are the soles produced?

The soles are manufactured in Shenzhen, China, by a factory that specializes in insoles.

Can the heating wires break?

The heating wires (carbon wires) in our soles have undergone 1 million bends. The chance of these breaking during everyday use is therefore minimal. On the other hand, the soles should not bend over 90 degrees, so be careful when placing the soles in the shoes.

Is there a guarantee on insoles and batteries?

Yes, Heat Experience has a two-year warranty on insoles and batteries. If something should happen to your product, you will get a new product or your money back if we do not have a new product available. The heating soles can withstand getting wet, but not soaking wet. If they get soaked, unscrew them and dry them before using them again.

Are the soles waterproof?

The heating soles can withstand getting wet, but not soaking wet. If they get soaked, you should unscrew them and dry them before using them again.

Specifications:

  • Select the exact heat level
  • 3-7 hours battery life, depending on selected heat level and outdoor temperature
  • Integrated battery in the sole
  • Weight: 120 grams (per sole)
  • Ergonomic design
  • Operates with APP on the mobile phone
  • Shock absorbing
  • Charges with USB in the socket, power bank, or power outlet in the car.
  • Thickness: 7mm heel – 14mm middle – 5mm toe

// Didn’t you find the answer to your question?

CONTACT US HERE!

Heated Vest

Product designer Rasmus Fannemel gives a brief introduction to the use of the product.

Do you want more information?

SEE THE user manual HERE!

// Frequently asked questions about heated vests:

The product will not turn on, what do I do?

  1. Make sure the battery is fully charged (Illuminates green light on charger)
  2. Make sure that the plug in the product is connected to the battery and that it is properly seated.
  3. Hold down the button for at least 5 seconds.

What is the difference between a hunting vest and a regular vest?

The hunting vest has another “Fit”.

– It is a longer fit.

– It has more stretch in the sides.

– It has a slightly stronger outer fabric.

– It has its own pockets adapted for hunting (GPS / Radio).

– It has a magnetic flap that covers the light from the button.

These are mostly the differences. There is the same heating system in both products and they have the same amount of insulation (80g Thinsulate).

What happens if something is wrong with the product?

With us, you have a two-year guarantee on all products. Should something happen, we repair or replace the product. We also sell separate batteries for the warm vests, so if the battery is widely used and ripe for replacement, you can buy a new battery for your vest.

Can the heated vest withstand getting wet?

Yes, there is no danger if the vest gets wet. We do not recommend using the vest if the battery is exposed to water. If the weather is bad, we still recommend wearing the vest under a waterproof jacket.

Can the product be washed in a washing machine?

Yes, the product can be washed in a washing machine. Remember to remove the battery and close all zippers. We recommend 30 ° fine wash. Follow the washing instructions in the garment. Make sure the plug in the product is dry before connecting the battery.

How long does it take to charge the batteries?

If you use the included wall charger, the battery in the vest and soles is charged from empty to full in approx. 4 hours.

What happens to the battery if it is exposed to cold?

Li-ion batteries drain faster if stored in a cold environment. We have placed the battery inside the vest and close to the body so that it is not exposed to severe cold during use. In this way, the battery life lasts as normal, even when it is very cold outside.

How do you experience the fit of the vest?

We have used a European size guide which means that sizes are perceived as normal. If you use size medium from other Norwegian suppliers of outdoor clothing, we recommend size M / L. If the vest does not fit, it can be exchanged for another size, but you must cover shipping costs yourself.

How long does the heat last?

Heat Experience heating vest has 3 different heat levels, the lowest level is most used and keeps the heat for 10 hours with a fully charged battery. We recommend using the highest level only for short periods to dry the innermost layer or raise the body temperature, this level level warms for 5 hours. Perceived usage time is often longer than 10 hours as you generally do not use the heat when you are active.

// Specifications:

  • Sewn-in heating threads made of carbon fiber
  • Choose between 3 different heat levels
  • Up to 10 hours battery life
  • Can be washed in a washing machine
  • Rechargeable 7.4V 6000 mAh li-ion polymer battery
  • Charging time: 4 hours in socket
  • Weight vest: 400 – 500 grams, battery weight: approx. 200 grams
  • Thinsulate Insulation ®
  • Breathable «mesh» in the sides
  • DVR treated outer materials (water repellent)
  • YKK zippers

 

// Didn’t you find the answer to your question?

CONTACT US HERE!

Heated Hoodie

Product designer Rasmus Fannemel gives a brief introduction to the use of the product.

Do you want more information?

SEE THE user manual HERE!

// Frequently asked questions about Warm Sweater with Hood:

The product will not turn on, what do I do?

  1. Make sure the battery is fully charged (Illuminates green light on charger).
  2. Make sure that the plug in the product is connected to the battery and that it is properly seated.
  3. Hold down the button for at least 5 seconds.

What happens if something goes wrong with the product?

With us, you have a two-year guarantee on all products. Should something happen, we repair or replace the product. We also sell separate batteries for the sweater, so if the battery is widely used and ripe for replacement, you can buy a new battery for your vest.

Where are the heating elements located?

The heating elements on the sweater are located on the chest, at the back in the middle of the back. It also has individually controlled heating elements over the hands.

Can the sweater withstand getting wet?

Yes, there is no danger if the sweater gets wet. We do not recommend using the sweater if the battery is exposed to water. If the weather is bad, we still recommend wearing the sweater under a waterproof jacket.

Can the product be washed in a washing machine?

Yes, the product can be washed in a washing machine. Remember to remove the battery and close all zippers. We recommend 30 ° fine wash. Follow the washing instructions in the garment. Make sure the plug in the product is dry before connecting the battery.

How long does it take to charge the batteries?

If you use the included wall charger, the battery in the sweater is charged from empty to full in approx. 4 hours.

What happens to the battery if it is exposed to cold?

Li-ion batteries drain faster if stored in a cold environment. We have placed the battery inside the sweater and close to the body so that it is not exposed to severe cold during use. In this way, the battery life lasts as normal, even when it is very cold outside.

How do you experience the fit of the hoodie?

We have used a European size guide which means that sizes are perceived as normal. If you use size medium from other Norwegian suppliers of outdoor clothing, we recommend size M / L. If the sweater does not fit, it can be changed to another size, but you must cover shipping costs yourself.

How long does the heat last?

Heat Experience heating vest has 3 different heat levels, the lowest level is most used and keeps the heat for 8 hours with a fully charged battery. We recommend using the highest level only for short periods to dry the innermost layer or raise the body temperature, this level level warms for 4 hours. Perceived usage time is often longer than 8 hours as you generally do not use the heat when you are active.

// Specifications:

  • Carbon fiber heating element on the front, back and individually controlled heating zones over the hands
  • Choose between 3 different heat levels
  • Breathable and moisture-transporting materials
  • Up to 8 hours battery life
  • Can be washed in a washing machine
  • Low profile seams
  • Rechargeable 7.4V 6000 mAh li-ion polymer battery
  • Charging time: 4 hours in socket
  • Charging time: 2.5 hours with car charger (optional)
  • YKK zippers
  • Comes with 2 years warranty

 

// Didn’t you find the answer to your question?

CONTACT US HERE!